• shout out to longtime supporter Kevin Ginger of kGinger Consulting• Thanks to longtime listener Dave Provine for some followup: "The solution to /private/var/folders is to be sure not to delete the *zz* folder inside. You can vaporize everything else, and the *contents* of zz, but leave the zz folder in there (or recreate it)." See also the show notes from Episode 182: "Tell Me About The Cloud" and Episode 191: "Cause & Effect"• Sam shouts out from the JNUC Conference in Minneapolis, MN.• Jerry and Joe share parallel stories dealing with MacBook Pro failures while under our care• Jerry recounts three recent calls where clients claimed they were “hacked”, including installing a profile on an IOS device via this weather sitehttp://myaccurateforecast.comhttps://w