Topics:-Sam shares his thoughts on seeing a fellow customer at a local diner and what his business and life might be like-Sam’s story reminds Joe of a time when the two of them used to get together for their breakfast meetings-After being around a long time, old clients seem to find their way back around-What kind of stance should be taken when clients don’t follow your recommendations?-A possible client that Sam is negotiating with is being severely under-billed by their current tech company. This causes a challenge for HCS to quote the job.-As Joe says, we compete on value not price. And Sam loves when potential clients are shopping around and don’t go with him at first. Then they come back around after dealing with a “cheaper” solution.-Sam shares deep thoughts about chance meetings, life decisions, and how the show has changed his life and his business.-”I should have known this”: Sam sheepishly shares how he was not aware of being able to easily move the cursor on the screen on a
