We're sponsored this week by Watchman Monitoring, a favorite tool of ours that should be in every professional consultant's toolkit.Visit WatchmanMonitoring.com/cmdctrlpwr and sign up for your free trial to find out how Watchman Monitoring can keep an eye on your client machines and notify you of over 100 issues. Be sure to tweet @cmdctrlpwr #CCPsentme to support the show!Topics:- Sam shares a story about a non-profit client who erased their main storage drive when directed by Seagate phone support to reformat the backup and selected the wrong hard drive. The story inadvertently turns into a therapy session for Sam. Jerry then coins the term "The Valencia Technique".- we all know about /var/db/.AppleSetupDone; anyone heard of .AppleUpgrade or .AppleLaunchMigration? Joe discusses an interesting troubleshooting case on an iMac r
