Recorded live on December 9, 2014Many thanks to our sponsor this week, Watchman Monitoring. We use and highly recommend Watchman Monitoring. Sign up for your free trial at watchmanmonitoring.com/cmdctrlpwr and tweet @cmdctrlpwr #CCPsentme to support the show! Here's an example of a smart Watchman alert: "Battery condition has changed to Service Battery." Let your client know they need to replace their battery before their next trip!Topics:- Joe found that "smart" apostrophe (actually a right single curved quotation mark) in the Computer Name caused a client's Time Machine backup to fail; replacing it with an actual apostrophe (straight single quote) fixed it- Jerry expresses frustrations when trying to walk a client through initiating a "spontaneous" screen sharing session and walks us through some alternatives to TeamViewer and finds the free trial of join.me to be easiest- Jerry's client is tickled to teach him something- Jerry's analogy about where the space on his MacBook Air is go