Recorded live on September 23, 2014We're sponsored this week by Smile. Visit smilesoftware.com/restart for great Mac, iPhone, and iPad software, and recommend it to your clients! Smile makes three of our favorites: TextExpander, PDFpen, and PDFpen Scan+.Topics:- first, we discuss our frustrations trying to navigate phone plan options- we feature an interview with Ben Greiner of Forget Computers, discussing the new version of RobotCloud and SupportMenu- check out the Device Scout Demo or get the Beta of Starter Kit- Ben wrote an article explaining Best Practices for Creating Apple IDs in an organization- Sam reports back on his recent APS gig, and reminds us that Apple Configurator is now DEP aware- how iOS 8 is changing the game: http://www.macstories.net/stories/ios-8-changed-how-i-work-on-my-iphone-and-ipad/- Joe offers a fix for problems with AppleUSBEthernetHost.kext and AirTrafficHost.framework; Apple