Recorded Live on 8/27/2013Sam, Jerry, and Joe discuss rates and pricing after a digression into Mac OS X Server services.Followup:- Jerry reports that Find My Mac only works on WiFi; only works when WiFi network interface is listed first in Network preferences set service order; requires Recovery PartitionTopics:- password manager frustrations; Apple's opportunity to solve the problem with iPhone 5S and iCloud Keychain- Jerry mentions Ryan Block's idea to prevent iPhone from turning off unless passcode was entered to improve security and allow Find My iPhone- Sam discusses using Profile Manager to enable Remote Wipe without iCloud- Mac OS X Server services discussion; in-house email hosting considerations- rates discussion: how to charge; minimums; project-based billing vs. hourly- onsite/phone/remote; labor; diagnostics fee; travel time- discount for contracts/prepaid hours- whether to post rates on the website- remote support options: