Topics:pros and cons of cloud-based solutionsclients don't understand the cloudstorage issues with people moving to flash storage with limited space (e.g., MacBook Air with 64/128 GB)backing up locally vs. to the cloudMail Service on Mac OS X Server; backup and restoration considerationsKerio Connect and Microsoft Exchange; built-in backup and restore optionsprivate cloud servicesDropBox security considerations, and secure alternativesget comfortable with saying "no" by repeating it to yourselfcharging for the discovery process and protecting yourself when writing a proposal; offering a free introductory hourclients stumbling on support from rogue third-party companies when trying to find first-party supportclients accidentally moving the Microsoft User Data folder or iPhoto database; iPhoto used to allow iPhoto Library to be in the Trash!Time Machine does not back up the Trash, but some clients store data therequestion from the audience: "What part of your job, as an Apple consultant,
