25+ years of experience teaching healthy cultural & social norms to individuals, groups, & families with well-being tools, fostering wholeness in communities. Author of Listening to Hear, The Framework for Successful Customer Service, and AI: My Story, the Story AI Tells; Bias & Privacy. Life Betterment Through God coaching program with a specialty integrating Biblical principles. Founder Knoxville Happiness Coalition; aligned mission with World Happiness Fest to promote worldwide well-being initiatives. Skilled with a thorough understanding how management techniques impact human behavior, positively affecting employee engagement, productivity, & organizational bottom line earnings. Learn more at theresilientpathway.com