Ever feel like the definition of good manners is subjective in these modern times? Do you frequently think, "they'd better be glad I'm ___ or I'd really give that rude person a piece of my mind!" Well, you are not alone. There have been recent reports that the world we live in is filled with people who are angrier than we've ever seen them. This episode will explore how and why we need to stop making excuses for other people's bad behavior.