Melissa Matross, SVP of product management at Salesforce joins This Week in Enterprise Tech to announce Workforce Engagement tools to help plan, train, and assign people to deliver exceptional customer service. For the full episode, visit twit.tv/twiet/421 Hosts: Louis Maresca, Brian Chee, and Curt Franklin Guest: Melissa Matross You can find more about TWiT and subscribe to our full shows at https://twit.tv/shows/
