Our MacWorld Expo Special delves into the origins of an online backup service's customer service & support infrastructure, from passing around a GMail account to helping people feel less powerless and/or vulnerable.Excuse the echo. Press rooms are great but often awful for acoustics.SPONSORSSquarespace: everything you need to get started making a website. Visit the link and use the offer code mentioned in the show (part of the show's name) for 10% offIgloo: an intranet you'll actually like and use. Visit the link to learn more and support the show. It's free for up to 10 users!PANELISTSGleb Budman, CEO/co-founderKen ManjangNathan WienekeYev Pusin, Social Media MagicianSHOWNOTESBackblaze does online backup. If you don't really back up your data, get with the program and do it somehow, somewhere.Gleb wrote a great piece for TheNextWeb about how many co-founders you need (and how Backblaze got five).Ain't Nathan handsome?The Backbl
