A case study of the cable/broadband industry's customer service tactics, from the recent spate of Comcast recorded calls to our host's first-hand experience with new kid on the block: AT&T GigaPower.Ever been signed up for a contract without your consent and then been told "no, I'm like...they read you those disclosures?"It would be great if this show resulted in AT&T calling me back, making good on promised credits, or making sure their service would stop going out at random intervals.Part 1 in an ongoing series: "Disconnecting Telecom"SponsorsNEED: Place an order and send an email to
[email protected] mentioning ESN in some way to get 25% off your next order and extras freebies sent your way in the meantime.Harry's: they're already disrupting the shaving industry by offering a much better shaving experience at a much better price. Use promo code THANKYOU for $5 off.Show Notes and LinksThis episode of the show was
