The internet and social media have given people a virtual soapbox to stand-up and rant, review and critique restaurants with sites like Yelp, Trip Advisor, and Urbanspoon. The reviews are every public - and lead to mixed results and responses from businesses. BlurtBox is the next generation of reviewing platforms, where diners use an app to send businesses anonymous feedback. In-studio guest, BlurtBox founder Julien Meyer talks about aggregating customer feedback into valuable data. This program was brought to you by Edwards. As a paid service you have a barrier regardless of the business, by making it free restaurants understood the concept quicker. [26:00] Just by talking to people we can learn so much more than we did by sitting behind a computer screen. [28:00] -- Julien Meyer on Tech Bites
