Did you think you were listening but later found out you did not hear the full story? Has your spouse, your child, or a co-workers said, "You don't understand"? Have you been frustrated with trying to help someone but it seemed to go nowhere? Do people feel criticized or shamed by your responses? Truly good listening is a gift of compassion. There is a skill to listening that goes beyond being caring or nice, and allows another to be truly heard. Learn to expand your ability to listen and respond with effectiveness.
