In this episode of TechBytes, Sarah Holberg discusses the quarterly patching program and how you can prepare for and implement new patches every quarter.
This episode covers: - Differences between an upgrade, patch, and hot fix - How release notes can help with patching - Testing on sub-production instances - Whether you can choose only part of a patch - Pinning - Patching to a newer version than your target - The upgrade monitor
For more information on the QPP, see: - Quarterly Patching Program Overview: https://www.youtube.com/watch?v=gIgprloNYCI - Product Documentation | Patch Targets: https://docs.servicenow.com/bundle/istanbul-release-notes/page/release-notes/r_AvailableVersions.html - Patching Program Community: https://community.servicenow.com/community/product-launch/patching - HI Knowledge Base | Quarterly Patching Program - Customer FAQ: https://hi.service-now.com/kb_view.do?sysparm_article=KB0549676
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