The migration from Knowledge Management v2 to v3 can be a tricky one. Let ServiceNow support help you out. In this podcast, Javier Heredia and Nathan Rensen discuss some of the hottest KM v3 topics.
This episode covers: - What's new in KM v3 - Categories and topics - Multiple knowledge bases - Import feature - Html sanitizer - Images, videos, and attachments - Search - List control
For more information on KM v3, see: Knowledge Management Community: https://community.servicenow.com/community/service-automation-platform/knowledge-management Guide for moving from KM v2 to KM v3: https://community.servicenow.com/community/service-automation-platform/knowledge-management/blog/2015/10/26/the-ultimate-guide-for-moving-from-km-v2-to-km-v3 ServiceNow Product Documentation: Knowledge Management: https://docs.servicenow.com/bundle/geneva-servicenow-platform/page/product/knowledge_management/topic/c_KnowledgeManagment.html Getting Started with Knowledge Management v3 - YouTube: https://www.yout
