32: Customer Feedback

A simple way to classify customer feedback (and what to do with it).

Here are the quick notes from what we mention on this episode:

UX Issues
- How do I...
- What happens when...
- I tried to...

Product Marketing Issues
- Can I...
- How do you compare to...
- How are you different than...
- Why should I use you for...

Positioning Issues
- I'm probably not your target customers, but...
- I'm sure I'm wrong but I thought...

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