The Technological Revolution in Financial Services

Contributor(s): Professor Michael R. King, Richard Nesbitt, Ghela Boskovich, Vineet Malhotra, Brenda Trenowden | Join us for a panel discussion on The Technological Revolution in Financial Services: How Banks, Fintechs and Customers Win Together, edited by Michael R. King and Richard W. Nesbitt.
Financial services is going through a global transformation. Structural changes are being driven by three forces: regulation, technology, and demographics. This combination is changing the competitive landscape by lowering barriers to entry and increasing competition from outside the industry.
These new entrants are leveraging technology to gain a foothold in financial services, with many of them following the disruption playbook and building a foothold at the bottom end of the market by targeting underserved customers. Rather than being threatened by Fintech startups, banks will be more threatened by global technology companies like the Chinese Techfins Alibaba and Tencent and the bigtech comp