The Lost Art of Listening: the missing key to democratic and civil society participation [Audio]

Speaker(s): Professor Jim Macnamara | Jim Macnamara will report findings from his research showing many organisations do not listen, and argue that increased organisational listening is key to reinvigorating democracy and civil society. Professor Macnamara has blogged about the subject at Everybody’s talking at me…is anyone listening? Stephen Coleman is Professor of Political Communication at the University of Leeds. Sandra Jovchelovitch is Professor of Social Psychology at LSE. Jim Macnamara (@jimmacnamara) is Professor of Public Communication, University of Technology Sydney and Visiting Professor, at the LSE Department of Media & Communications. He had a 30-year professional career spanning journalism, public relations, and media research before joining the academy. He is the author of 15 books including Organizational Listening: The Missing Essential in Public Communication. Nick Couldry (@couldrynick) is Professor of Media, Communications and Social Theory, and Head of the Depar