Today we tackle the problem we have all experienced, fixing a local traffic jam. It's important to pick a local traffic jam because it connects your team to the problem and you can see how a personal connection affects the solutions brought forward. For the second half of the show we have an email solution from listener John answering LPP #20 how to load a plane, and while his answer may not meet some hidden constraints, it may work for today's show too. Here are ways to give feedback in the second half of the show: