Dell is changing the paradigm of support services with a new offering called ProSupport. But change is usually difficult and even a little scary. If you have any level of Dell support, from basic to premium, what does ProSupport mean to you? What do you need to know? And more importantly, will any transition disrupt your organization. Our featured speaker is Richard Livanos, Global Product Line Manager for services at Dell. He’ll tell us what the advantages of ProSupport are and what Dell is doing to make any transitions seamless and easy.
